We are looking for an exceptional Technical Architectto join our growing team. In this role, you will be responsible for enabling our clients to became proficient on the Workato Platform, empowering their employees and building solutions for their businesses.
You will also be responsible to:
Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services.
Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering
Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK
Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements
Accelerate development for roadmap features to address specific customer requirements
Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato's knowledge base
Prioritize and deliver outstanding customer service experience to Workato customers
Requirements
Qualifications / Experience / Technical Skills
Background in information systems, computing, engineering or equivalent industry experience preferred
Have 5-10 years of experience in similar role
Technical background or a good understanding of technology and industry trends, especially in the app integration space
Strong working knowledge with APIs - RESTful
Sound knowledge of Data Structure - JSON
Previous coding experience / development background
Sound knowledge of any RDBMS
Knowledge of SOAP/XML is a plus
Experience working with cloud business apps like Workday / SAP / NetSuite / Salesforce / ServiceNow / Marketo is a plus
Project Management / Delivery Management skills are a plus
Supernal is a seasoned product engineering company and has helped companies, product startups, & enterprises in developing great IT products, experiences and solutions with end-to-end software product engineering services. We have unmatched product engineering consulting experience in technology and a mix of industry experience, and a blend of attitude from the inspired visionary to the detail oriented, from the data cruncher to the UX fanatic.
We are expertise in enterprise software development, API integration, modernising legacy systems, and consolidating app portfolios. We help large organizations become a lasting success in the global arena by re-engineering solutions of different complexity
