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WNS Global Services Private Limited

Windows -VMware Hyper V Citrix Sr. Infrastructure Engineer - 6 - 8 years

WNS Global Services Private Limited

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4-9 Years
4 months ago
368 Viewed
57 Applied

Job Description

Job Description

Requirement :

Diploma/Graduate
Experience with 5 Years to 8 Years in same or related
Preference for Domain specific certifications
5+ years experience with Vmware
5+ years experience with Hyper-V
4+ years experiance with Citrix VDI
2+ years with MS Intune
Direct experiance planning and executing on data center environment refreshes

Responsibilities :
Implement Intune best practices and maintaine the established environment
Applied knowledge of ISO 27001 / SOC Controls
Hands on experiance with Citrix DaaS
Developed backup strategies and implimented & maintained them
Good level knowledge in Microsoft InTune and it's best practices - including Policies, MDM, Application deployment, Autopilot
Identity management with Microsoft Entra
Entra - App Registrations & Enterprise Applications
Entra - Conditional Access Policies
Entra - MFA configuration
Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365
Contribute to documentation by writing and updating existing documents and diagrams
Rudimentary understanding of networking
Information and Data Security principles
ITIL Policies and procedures operations
Firmly understand concepts of PKI
Establish/maintain Azure App Registrations
Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time.
Experience in handling Servers across multiple OS flavours.
Knowledge of configuration and troubleshooting of Hardware RAID levels.
Ability to handle escalations and manage environment single handily whenever required.
Provide RCA for Technical issues.
Experience in tracking server activity, performing upgrades of software, addressing technical problems.
Ability to face various audits.
Ability to prepare Technical SOP's and bring in improvements.
Good Documentation Skills preferred.
Knowledge of networking fundamentals.
Established working knowledge of PowerShell
Having a minimum of 4 - 5 to 7 - 8 years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+

Expectatations :

Accountable for ensuring SLA adherence with on time ticket acceptance and closures.
Inventory Updates and EPO Compliance.
Co-ordinating with L3/L4 teams for quick resolution to long Pending issues.

Experience in handling administering Windows Servers across multiple OS flavours.
Experience on configuration and troubleshooting of Windows Clusters
Experience on troubleshooting DHCP and DNS Services.
Knowledge of networking fundamentals.
Experience in tracking server activity, performing upgrades of software, addressing technical problems.
Good Documentation Skills
Excellent troubleshooting, debugging capabilities.
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WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

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FUNCTIONS
Customer Service/ Call Centre/ BPO, Finance & Accounts
INDUSTRY
ITES/ BPO/ Call Center
SKILLS/ROLES I HIRE FOR
Finance & Accounting, F&A, Insurance, Support Function
LEVEL HIRING FOR
Mid Level
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