About Wholesale Banking Coverage Group (WBCG)
The Wholesale Banking Coverage Group (WBCG) focusses on doing business with customers such as the Government, Strategic, large and mid-corporates and the SMEs across industries like Infrastructure, Engineering, Chemicals, Oil amp Gas, Metals, textiles etc. The Corporate lending business emphasizes on doing business with higher rated corporates with a focus on garnering a higher share of the cash flows by providing working capital facilities
About the Role:
The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory and internal audit issues and provides industry/segment specific feedback to Geography and Central Office team
Key Responsibilities:
- Generate leads by identifying potential industrial areas/trading units and prepare strategies to increase the Bank's penetration in those areas
- Manage the internal (Branches/ other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business
- Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities
- Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement
- Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc.
- Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations
- Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information
- Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer
- Initiate recovery of stressed accounts through tele-calling/ field visits
- Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes
Qualifications:
Optimal qualification for success on the job is:
- Graduation/ Post-Graduation from a recognized institute
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
- Knowledge of banking products and services
- Ability to manage complex client situations
- Good communication (both verbal and written) skill in both English and the local language
- Ability to handle pressure and meet deadlines
- Good networking and relationship building skills
Skills: Excel
