Skills:
Warehouse Operations, Inventory Management, Logistics Coordination, Order Fulfillment, Team Leadership, Supply Chain Management, Last Mile, Vendor Management,
Job Description: Station (Operations) Manager - Last Mile
Company Description
Delpack Logistics India Pvt. Ltd. is deeply involved in the Indian e-commerce industry, providing end-to-end solutions in E-Commerce, Delivery Management, Logistics, and Fleet Management secigts. We strive to become synonymous with our motto, Smile Delivered! & working towards being the most client-centric company upon whom businesses can rely & trust. By providing our business collaborations more of what they want - best-in-class services, before-time solutions, and convenience - Delpack continues to grow and evolve as a major e-commerce delivery management service partner.
Role Description
This is a full-time on-site role for a Station Manager - Last Mile. The role involves overseeing last-mile delivery operations, optimizing delivery routes, managing a team of delivery associates, ensuring on-time deliveries, and collaborating with cross-functional teams for process improvement.
Qualifications
- Experience in e-commerce last-mile operations management. Sound understanding of Lean Operations principles and practices.
- 5+ Yrs of work experience in e-commerce last-mile operations. Experience with a vendor/service partner of Amazon/Flipkart is preferred.
- Strong time management skills and the ability to prioritize to meet daily, weekly, and long-term requirements and goals.
- Ability to frame responses to email,
- Ability to perform repetitive tasks with a high degree of accuracy.
- Ability to multitask effectively.
- Ability to adapt to a fast-paced and dynamic work environment.
- Ability to maintain composure in difficult situations
- Excellent attention to detail.
- Proficiency in data analysis and relevant software tools.
- Comfortable working independently with minimai supervision.
- Strategically plan and manage logistics, transportation and customer services.
- Strong leadership and team management skills.
- Excellent probiem-solving and decision-making abilities.
- Liaise and negotiate with stakeholders.
- Effective communication and interpersonal skills.
Job Requirements
- Operational Excellence: Ensure seamless end-to-end station operations, including efficient cash and
shipment management.
- Team Leadership: Lead, manage, and develop delivery associates and support staff, cultivating a positive
and productive team environment.
