0-4 years
3 months ago 52 Applied
Job Description

Required Skill set :
  • Good communication and convincing skills
  • Holding 12th certification with experience (or) Freshers holding a graduation
  • Language : English, 2 South Indian Languages (or)
English , Hindi
Job Duties :
  • Demonstrates ownership to resolve challenging customer issues, escalation when necessary.
  • Call customers with overdue accounts.
  • Understand and explain benefits of repayment and credit history of customer.
  • Correct customer misunderstanding on product policy and terms.
  • Set up payment plan and follow-up schedule.
  • Educate customer on consequences for late payment.
  • Escalate difficult or unusable case to team leaders.
  • Provide feedback on reason for default to team Leader.

KreditBee is a platform that facilitates loan transactions between borrowers and personal loan providers such as NBFCs/Banks. All loan applications are approved and sanctioned by the NBFCs/Banks registered with the RBI. All details are clearly stated upfront during the Loan application.

KreditBee takes pride in being inclusive as an Instant Loan provider, Users can apply for Personal Loans up to ₹ 4 lakhs as per the requirement. The documentation needed is minimal and the entire process starting from registration to disbursement takes an average of 10 minutes. The application process is completely online and on approval, the funds are immediately transferred to the bank account of the applicant. There are a number of unique Loan Offers available with simple repayment plans.

About Recruiter
Rajamurugan Siva

Functions

Customer Service/Call Centre/BPO,
IT

Industry

Banking/Accounting/Financial Services,
IT/Computers - Software

Skills/Roles

Bpo,
Customer Service,
IT,
Developers,
Tech Lead,
Manager,
Team Leaders

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level,
Top Management

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