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Genpact

Vice President Training

Genpact

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10-12 Years
23 days ago
76 Viewed
2 Applied

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President - Training


In this role, you will be responsible for setting up Global Training COE while strategizing, planning, and leading all activities related to Training in the US Wealth & Retirement management business.
Responsibilities
. Establish and Structure Training COE for the engagement: Develop a comprehensive strategy, approach, along with setting up the training team for wealth and retirement domain.
. Team Leadership and Management: Lead a team of trainers, providing guidance and support in their day-to-day activities. Oversee end-to-end training process and drive training effectiveness and performance improvement. Manage new hires and training from day 1 of joining till they achieve required proficiency.
. Knowledge Management and Upliftment: Drive best practices for successful knowledge transfer, retention, and continuous management. Develop and implement processes for capturing, organizing, and sharing knowledge within the training team.
. Continuous Improvement and Cross-functional Collaboration: Identify opportunities for improvement in training processes and implement necessary changes. Proactively address any effectiveness-related issues by collaborating with stakeholders and implementing corrective actions. Foster cross-functional collaboration with other teams to ensure alignment and efficiency.
. Client Engagement: Participate in client meetings and provide regular updates on training. Ensure client satisfaction by delivering high-quality training and maintaining a strong focus on quality assurance. Collaborate with clients to understand their specific needs and tailor training programs accordingly.
Qualifications we seek in you!
Minimum Qualifications / Skills
. Relevant years of experience in the wealth and retirement domain
. Experience of leading global training teams as a Global training leader
. Proficiency in leveraging tools and technologies to improve training effectiveness and knowledge management
. Strong understanding of US Retirement and wealth processes, regulations, and industry standards
. Excellent presentation and communication skills
. Excellent analytical, problem-solving, communication and interpersonal skills
. Team leading and client management skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

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