Urgent Opening For Customer Support -International Voice Process

1-6 years
a month ago 47 Applied
Job Description

  • Position: Customer Support Associate Voice
  • Location: BCIT Bangalore; Thanisandra, Yelahanka
  • Experience: 0.5 Months to 3 Years
  • Skills: Excellent Communication + US Mortgage Call Center experience or International Call Center experience
  • Shift: Late evening/ night shift - US And UK Shifts
  • Notice: looking for Immediate joiners
  • Work mode: Work from Office
  • Interview timings: after 6:30pm
  • Evaluation Versant + In person Business Interview + HR


Bachelor's degree in any stream
Prior customer service experience, preferably in a chat would be great but not a prerequisite
Strong verbal and written communication skills with the ability to comprehend complex situations and respond accordingly
Familiarity with mortgage products, loan terminology, and the home buying process is a plus.
Proficiency in using customer relationship management (CRM) software and chat platforms.
Excellent problem-solving skills and the ability to handle challenging customer situations with patience and empathy.
Detail-oriented with a high degree of accuracy in data entry and documentation.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Good Keyboard Typing skills min 30-40 WPM

ASAP Info Systems (P) Limited
is a Software Development and Consulting Company, providing services, solutions and products to Enterprises worldwide.

ASAP has a proven track record of meeting demanding quality and delivery schedules in highly competitive markets.

ASAP ranks among the top in exceeding customer expectations in the Staff Augmentation. We provide highly qualified IT consultants in SAP R/3, PeopleSoft and Oracle as well as other ERP, CRM and all other technology needs.

About Recruiter
Karuna

Functions

IT

Industry

IT/Computers - Hardware & Networking,
IT/Computers - Software

Skills/Roles

Sql Dba,
Sap Abap,
SSE,
Java,
Sap Basis,
.NET,
Sap Security,
Aix Admin,
Oracle Soa

LEVEL HIRING FOR

Junior Level,
Mid Level

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