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TrendMicro Migration Engineer

Phygital Insights


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3 months ago
36 Viewed
1 Applied

Job Description

  • Understand the current technology environment and support methodologies including various stakeholders distributed globally in several regions
  • Understand the existing security controls tools (including Endpoint Detection Response, anti-malware and incident response)
  • Collaborate with business and internal teams to assess their security needs and design customized Trend Micro Stellar Protect solutions to meet those requirements
  • Update and deploy policies and tasks required for migration and operations, in alignment with the existing security controls
  • Understand migration flow and tasks that will be used to migrate devices to TM stellar Protect
  • Execute the migration workflow of McAfee Application control solution to TrendmicroMonitor status of migration tasks and report and fix failures, together with implementation and architecture teams
  • Leverage native OS tools (like Top, LsOF, Netstat, VMstat, iotop, iostat and more) to monitor, triage, isolate and troubleshoot issues
  • Leverage OS tools (like sysinternals, WPA and more) to monitor, triage, isolate and troubleshoot issues
  • Explain the issue in a simple and understandable manner to stakeholders (including end-user, operations manager, desktop support technicians, desktop architects)
  • Document process flows and procedures as required in a simple and easy-to-follow fashionSend weekly status report to supervisors
  • Experience in at least two Application control implementation projects with mandatory experience in onboarding workstreams.
  • Proven experience (3+ years) as a Trend Micro Stellar Protect Engineer
  • At least 6 years of experience in L2/L3 support and understanding of common corporate IT issues
  • Deep knowledge of OS internals for Windows OS
  • Deep knowledge of networking concept (routing, switching, proxy, firewall)
  • Deep knowledge of Windows tools like Sysinternal utilities and Windows Performance Analyzer and hands-on experience applying it to monitor and troubleshoot issues
  • Proficient in the usage of TrendMicro APIs
  • At least 1 year of experience in McAfee ePO console operations
  • Experience in Mcafee application control
  • Experience in migration from McAfee App control to TM stellarProtect
  • Required Skills
    Trend Micro stellarProtect Migration

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