1-3 years
200000 - 300000 INR
5 months ago 5 Applied
Job Description

Customer relation and producing leads
Liaoning with passenger and close the sales
Passenger Handling
Tele sales
Passenger meeting
Maintaining passenger, Contacts, Arrange hotel bookings, Departure List/Keep up
Excellent relationship with customers
Build and maintain customer data bank.
Collect the documents like Passport, PAN, Vaccination certificate, Booking Form from the customers at the time of taking the booking.
Booking confirmation should be given to customers after taking the booking.
Be knowledgeable about the product.
Identify prospective customers, lead generation and conversion.
Contact new and existing customers to discuss needs.
Maintaining positive business relationships to ensure future sales
Serves customers by selling Somans Leisure products and meeting customer needs.
Offer special prices and discounts
Intimate first cut procedures like visa balance payment schedule etc
Meet Walk-in Clients, attending Telephonic Enquiries, attending website enquiries etc
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Service existing accounts
Coordinate sales effort with team members and other departments.
Coordinate with interbranches
Keep the best practices to promotional trends like Flyer updations / whatsapp status etc
Maintaining DOR sheet
Updating regarding seats availability in each groups
Filling each Group departures
Coordination with airline as well as Logistics & Accounts departments
Conduct pre departure meetings
Intimate balance payment schedules
Maintain checklist before departure and confirm all points have been done
Wish them HAPPY journey
Collect feedback

JOB TYPE

Industry

Function

Skills

Tour Consultant
tour sales

Education

Other

Somans Leisure Tours India Pvt Ltd, is a full-fledged tour company offering a choice of holiday packages to various destinations, established two decades ago with a central office in Kochi and branches in Trivandrum, Thrissur, Palakkad, and Kozhikode, all located in commercial areas and easily accessible. With the most suitable infrastructure, an excellent communication system, partnered with the top most Destination Management Companies worldwide results in seamless logistics empowering us to offer with reliable and fine-tuned our plans to our customers. With an excellent track record of over 35,000 passengers, the majority repeat clients confirm SOMANS as a premium tour operator.

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