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Key Skills:
Communication Skills: Voice and Accent Training Delivery, Excellent communication skills (CEFR C1), Excellent Facilitation Skills
Skills: Coaching and Feedback
Skills: Proficient in MS office tools
Skills: Instructional Design Skills (a good-to-have skill)
Responsibilities:
Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors.
Reporting and tracking training effectiveness, project effectiveness
Interviewing new hires
Regular and continuous touch base with floor and trainees to map improvement
Experience in Team Handling
Willing to work in shifts
Minimum Experience: 12 - 18 months
NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.
Job ID: 131365149
