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Training Analyst

Barclays

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0-2 Years
a month ago
124 Viewed
13 Applied

Job Description

Job Title: Training Analyst

Location: Noida

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

Structured Hybrid Role

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, anchor, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction

The role holder will be responsible for the planning, preparation and delivery of all training delivered within Group Financial Crime Operations. Leading with all internal and external inductions and the support in overseeing of associated accreditations and route to competency journeys.

They will play a key role in supporting the operation with their short and long term training requirements, this will include creating new training where required and adapting current training in line with changes to policy and / or procedures as well as training in response to change using various delivery methods. They will be required to analyse trends across the operation to ascertain knowledge gaps and generate training in line with this.

Finally, the role holder will also play a key role in developing our online Central Learning Portal utilising digital content to develop knowledge across all of GFCO and ensure there is a flexible approach taken to learning and development.

What will you be doing

The role holder will be accountable to the Training Manager for the following:

  • Creating, planning and delivery of all training material to the operation
  • Attending training forums within GFCO including supporting functions such as operations, QA and QC
  • Delivering a fit for purpose training programme aimed to improve performance within the operations at all levels.

What We're Looking For

  • Strong personal administration and technical skills.
  • Have experience of delivering training, preferably within a financial crime or highly regulated business environment.
  • Will be, or have the ability to be, a subject matter expert in financial crime and to have or build a strong understanding of financial crime and policies (Transaction Monitoring, Sanctions, Screening, PEP/HR and Financial Crime Exits).
  • To have, or the ability to develop, an excellent understanding of relevant systems (e.g. Customer System, Fircosoft, Fullserve, SAM8, OEDQ, Jetbridge, BOOST, Siebel and Central PEP Register).
  • Strong PowerPoint, Word and Excel skills to aid with the delivery of training, evidencing and tracking of performance.

Skills That Will Help You In The Role

  • A good understanding of financial crime operations, in addition to evaluating effectiveness of training while utilising metrics and business results to drive turnaround
  • Able to cope and thrive in a high pressure and rapidly changing environment. Willing and able to roll sleeves up and deliver what is required to meet the team needs.
  • Strong experience in the training cycle, including training needs analysis, training design and delivery across a multi-site, and preferably a multi-cultural, organisation.
  • Good knowledge of operational risk requirements and standards applicable to the relevant processes and procedures.
  • Experience with using digital platforms to create online, interactive training materials.

Where will you be working


Noida

Be More at Barclays

At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.









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