Telesales Executive

Company Description Headway Solutions is a full-service exhibition excellence partner that transforms standard stalls into high-impact brand destinations. The company specializes in end-to-end stall design and fabrication, managing everything from initial concepts and bespoke 3D designs to final onsite installation and event logistics. With a focus on precision building using premium materials and thoughtful project management, Headway Solutions supports brands at trade shows and expos across India. By blending architectural expertise with marketing psychology, every design element is used strategically to attract visitors, enhance engagement, and maximize return on investment.

Role Description The Telesales Executive role at Headway Solutions is a full-time, on-site position based in Mumbai. In this role, the Telesales Executive will make outbound calls to prospective and existing clients, introduce the company's exhibition solutions, and convert leads into sales opportunities. Daily responsibilities include qualifying leads, explaining service offerings, handling objections, and scheduling meetings or demos for the business development team. The role also involves maintaining accurate records in the CRM, following up on inquiries, and providing courteous customer support to nurture long-term relationships. The Telesales Executive will collaborate closely with sales and marketing colleagues to achieve individual and team targets.

Qualifications

• Strong Communication skills, including clear spoken English and the ability to present solutions confidently over the phone.
• Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build positive client relationships.
• Lead Generation and Sales skills to identify prospects, qualify opportunities, and support closing of deals.
• Basic computer literacy and experience working with CRM or sales tracking tools.
• Prior telesales, inside sales, or call center experience in B2B or event/exhibition services is an advantage.
• Ability to work on-site in Mumbai, meet daily calling targets, and collaborate effectively with cross-functional teams.
• Minimum high school diploma; a degree in Business, Marketing, or a related field is preferred.