Telesales Executive

Corporate Concepts Infra Private Limited

Chennai

2-3 Years

2.5 - 3.5 LPA

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Posted 26 days ago
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Job Description

Job Overview:

A Telemarketing Executive is responsible for initiating sales calls to potential customers, conducting follow-ups, and promoting products or services. The role involves working with a target audience to generate leads, convert them into sales, and provide customer support when needed. The Telemarketing Executive must be able to effectively communicate over the phone, maintain a positive attitude, and meet sales targets.

Key Responsibilities:

Sales Calls: Initiate outbound calls to potential customers to sell products or services, following scripts and strategies provided by the company.
Lead Generation: Identify and qualify leads, gathering relevant information to pass to the sales team or close deals directly.
Customer Engagement: Build rapport with potential customers, answer inquiries, and provide detailed information about products or services.
Follow-ups: Call back leads or prospects to follow up on previous interactions, ensuring that all customer questions are answered and concerns addressed.
Maintain Records: Keep accurate records of calls, sales, customer feedback, and lead status using CRM software or other tracking tools.
Upselling/Cross-selling: Identify opportunities to upsell or cross-sell additional products or services to customers.
Customer Feedback: Gather feedback from customers and relay it to the relevant department for product improvements or service optimization.
Compliance and Quality Assurance: Ensure that all sales practices follow company policies and industry regulations.

Work Location: T.Nagar, Chennai

Education

Master OF Business Administration (M.B.A), Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS), Doctor of Business Administration (DBA), Bachelor Of Technology (B.Tech/B.E), Master of Accounting, Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Masters in Arts (M.A), Master of Planning (M.Plan), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Bachelor Of Pharmacy (B.Pharm), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Bachelor of Music, Master of Health Science (MHSc), Master of Real Estate Development, Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Pharmacy (M.Pharm), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Pharmacy (PharmD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB)