Description
We are seeking a motivated Telecalling Executive to join our team. This role is ideal for freshers/entry-level candidates who are enthusiastic about building a career in sales and customer service.
Responsibilities
- Make outbound calls to prospective clients and existing customers to promote services and products.
- Handle customer inquiries and provide information about services offered.
- Maintain records of calls and customer interactions in the CRM system.
- Follow up on leads generated through marketing campaigns and other sources.
- Achieve monthly targets for calls made and sales conversions.
- Provide feedback on call outcomes and customer responses to management.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi (or regional language).
- Basic knowledge of sales techniques and customer service principles.
- Proficiency in using CRM software and MS Office Suite (Word, Excel, PowerPoint).
- Strong listening skills and the ability to persuade and negotiate.
- Ability to work independently as well as in a team environment.
- Time management skills to handle multiple calls and tasks efficiently.
