Description
We are seeking a motivated Telecaller to join our team in India. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and providing excellent customer service. This is an excellent opportunity for individuals looking to kickstart their career in sales and customer engagement.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Handle inbound calls and respond to customer inquiries.
- Maintain detailed records of calls and customer interactions in the CRM system.
- Identify customer needs and provide solutions accordingly.
- Follow up on leads and manage customer relationships effectively.
- Achieve daily and monthly call targets set by the management.
Skills and Qualifications
- Excellent communication skills in English and Hindi (additional languages are a plus).
- Basic knowledge of telemarketing and sales techniques.
- Proficiency in using CRM software and Microsoft Office Suite.
- Strong listening and problem-solving skills.
- Ability to work in a fast-paced environment and handle rejection.
- Good negotiation and persuasion skills.
