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Technician III, Lab Management



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5-7 Years
2 months ago
277 Viewed
7 Applied

Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

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Why Ciena:

  • We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
  • We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
  • We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
  • We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
  • We know that financial security is important. We offer competitive salaries and incentive programs, RSU's (job level specific) and an employee share option purchase program.
  • We realize time away to recharge is non-negotiable. We offer flexible paid time off!
  • Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Ciena's labs are filling with new high tech equipment all the time. We need a responsible individual to join our team and help us to install various types of nodes for Packet Network and optical transport and switching functions and provide prompt support to development/test Engineers. Requirements include IT or Diploma in Electronics and Communication Engineering with 5 + years of experience in Lab support role.


  • Attend to service requests from lab users from R&D teams for day-to-day lab activities.
  • Maintain the IP sheet of nodes and equipment's.
  • Successfully install and commission the received gear as per agreed timeline.
  • Setting up test equipment and their periodic calibration. Equipment such as traffic generators, jitter analyzers, oscilloscopes, attenuators, etc.
  • Operating thermal chambers
  • Enforce Ciena policies for proper use of the lab. Includes ESD procedures, keeping the lab clean and organized, etc.
  • Coordination for the shipments of equipment and materials.
  • Inventory management with periodic physical inventory scans and support in Audits.
  • Ensure fibers cables are properly maintained & are properly tested for losses prior to usage.


  • Familiar with all the work of installation for Telecom equipment's and making cable assemblies.
  • Exposure on SDH/SONET /OTN technologies from fiber port management point of view.
  • Self-motivated, must be able to work independently to prioritize activities and set functional goals/objectives.
  • Able to prioritize and handle multiple tasks simultaneously.
  • Able to coordinate with team members to achieve planned business results.
  • Attention to details to ensure data completeness and accuracy.
  • Must have computer proficiency and be well versed in MS Office - Excel, Word.
  • Be comfortable working in a global organization.
  • Background in Lab support role is a plus.

What Does Ciena Expect of You

  • Initiative - you're a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
  • Agility - you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the software development process.
  • Communication expertise - you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
  • The flexibility to work independently and as part of a broader team - you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
  • Relationship builder - with an ability to influence, you're able to get work done through others.
  • A commitment to innovation - you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

  • Diploma / Bachelors in Electronics and Communication Engineering or relevant work experience.
  • 5+ years of experience in manufacturing or design lab for installation of equipment's and managing power of rectifiers.
  • Excellent Problem-Solving skills.


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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is anEqual Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena Corporation is an American telecommunications networking equipment and software services supplier based in Hanover, Maryland. The company has been described by The Baltimore Sun as the "world's biggest player in optical connectivity." The company reported revenues of $3.62 billion for 2021.


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