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Technical Writer



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3-5 Years
2 months ago
31 Viewed
0 Applied

Job Description

Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation.

About The Role

We are looking for a skilled and experienced technical writer to join our Product Documentation team. The ideal candidate will have a strong technical background combined with excellent writing skills to create engaging and informative content for our target audience. This is a full-time position in Chennai, India.

Responsibilities :

  • Create and maintain high-quality documentation for our software products.
  • Work independently and develop comprehensive and precise product documentation, including user guides, online help content, API documentation, etc.
  • Work closely with engineering and product teams to gather information and insights to develop customer-facing documentation.
  • Organize information effectively and structure documents to provide better usability and accessibility.
  • Review user interface text for usability.
  • Stay updated on industry standards and incorporate them into documentation processes.

Requirements :

  • 3 - 5 years experience in writing technical documentation for popular software
  • Experience in working with SME's / software developers to create and validate content
  • Experience in writing release notes, creating and updating user guides and technical documentation
  • Ability to learn multiple new technologies and software solutions and services
  • Excellent written and oral communication with impeccable written English
  • Curious, self-motivated with good time management skills
  • A strong sense of ownership and results-oriented approach to work

A plus:

  • Experience with a help-authoring tool, particularly Madcap Flare
  • Hands on experience with Git
  • Exposure to API documentation processes
  • Knowledge in working with internal sources, such as Azure, Salesforce, JIRA, and Confluence
  • Working knowledge of content-development life cycle and AGILE processes

Benefits & Compensation

  • Competitive compensation package
  • Medical Insurance
  • Life/AD&D (paid for by Kaleris)
  • Paid Time Off (FlexPTO, parental leave, volunteering time off)
  • Broadband Allowance, IT gadgets Allowance
  • Tuition Reimbursement
  • Employee Assistance Program
  • Career growth and mentorship

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands.

We are an equal-opportunity employer and value diversity at Kaleris. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*We do not accept unsolicited external resumes from outside, third-party sources*
Last Updated: 08-04-2024 11:50:31 AM
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