Technical Manager

Not Specified
8 Applied
Job Description

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

The Role Responsibilities


  • Scope & Impact Lead large, strategic, and complex area of multidimension Platform&rsquos, applications and help evolve systems towards it.

  • Technical Execution Provide deep knowledge in ETL tools, PL/SQL, Unix/Shell scripts and automation break down complex projects into simple systems that can be effectively built and maintained analyse and resolve tactical issues across a wide variety of areas, develop and implement enhancements, bug fixes in AML ETL


  • Development and implementation of community engagement strategy consistent with the business strategy.

  • Effective monitoring and management of incidents community investment spending across the network and effective control of the Bank's fund-raising activities.


  • Taking responsible of Development/enhancements and defect fixes in M&E/L3 support for Mantas AML

  • Responsible for production issues which comes to ETL Squad and upstream

  • Responsible for change management into production.

  • Responsible for faster production incidents resumption, root cause identification, problem fixing

  • Responsible for identifying & delivering improvement opportunities such as, Manual task automations, Performance/Throughput improvements, Batch optimisation etc, that will ultimately improve the production service/stability

  • Responsible for identifying & implementing solutions to improve overall Tech operations efficiency, that should result in cost saves/avoidance

  • Responsible to lead a team to ensure SLOs are met and SLIs are improved

  • Act as a bridge between Build teams, interfaces teams and other key stakeholders.

  • Assuming situation manager role during incidents and crisis.

People and Talent

  • Functional Knowledge - Posses knowledge on AML Systems such as Mantas and deep knowledge in ODI (ETL tool)

  • Signature Strength Clear expert in modern Cloud-native technologies, demonstrated track record of development, support large-scale systems and Automation.

  • Hands-on Coding Advanced programming skills in ODI, PL/SQL, Shell scrips, deep knowledge in AML systems and data, good understanding of Infrastructure as a Code, expertise developing solutions using ODI and Demonstrate skills on Dev Ops tools.

  • Development Practices Track record of owning sizable codebase and understanding practices to ensure that other developers in the team adhere to the quality standards.

  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

  • Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

  • Employ, engage and retain high quality people, with succession planning for critical roles.

  • Responsibility to review team structure/capacity plans.

  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

  • The ability to interpret and identify key risks issues in system and put in place appropriate controls and measures

  • Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees


  • Accountable to govern the adherence to tech policies and processes required to SDLC and support applications in production environment.

  • Accountable to govern the adherence to tech policies and processes required for change of applications in production

  • Accountable to govern the adherence to tech policies and processes required for incident and problem management

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Business domain head, Tribe leaders, Application and Interface teams, SRE team, CTM, Country and Group Businesses.

Other Responsibilities

  • Should be a great communicator and be able to manage during crisis.

  • Should be a problem solver with exceptional analytical & out-of-box thinking capability

  • Should be a strong team player & be able to work under tight timelines

Our Ideal Candidate

  • Years of Experience: A minimum of 12+ years of experience, with at least 8 to 10 years of relevant experience

  • Nature of Experience: Experience in similar role development and support AML applications

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Job Source:

Standard Chartered plc is a multinational bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa, and the Middle East.

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