Key responsibilities
Delivery and support
- Own hands-on technical delivery across D365 F&O and Business Central: extensions,
customizations, integrations, data migration and performance.
- Run the F&O/BC support and enhancement queue to SLA — triage, root-cause, fix, and prevent
recurrence.
- Design and build integrations with Azure services (Logic Apps, Service Bus, APIs) and
Dataverse/dual-write where relevant.
- Own environment management, ALM and DevOps pipelines (Azure DevOps, automated builds and
deployments) for ERP engagements.
Presales and practice building
- Support ERP pursuits: solution outlines, effort estimation, demo environments and technical
responses to RFPs.
- Build the ERP practice's estimation model, delivery standards, checklists and reusable components.
- Lead the technical build of a F&O and Business Central-based product: architecture, AL
development standards, AppSource-readiness and release management.
- Mentor developers and consultants working on ERP engagements; enforce code review and quality
gates.
Must-have Skills And Experience
- 7–12 years in Microsoft ERP, with 5+ years hands-on in D365 Finance & Operations (X++, extensions
framework) and/or Business Central (AL) — and demonstrable delivery on both stacks.
- At least two full-lifecycle D365 F&O or BC implementations in a hands-on technical role (design
through go-live and hypercare).
- Data migration at scale (DMF / configuration packages), integration patterns (OData, custom
services, Azure integration services), and performance troubleshooting.
- Azure DevOps-based ALM: source control, build automation, deployment pipelines for F&O and BC.
- Experience running a support/AMS engagement to SLA, including estimation and client
communication.
- Clear written and spoken English; comfortable working directly with customers and presenting
technical decisions.
Good to have
- Microsoft certifications: MB-500 (F&O Developer), MB-800 (BC Developer/Consultant), AZ-204 or
equivalent; MB-700 a plus.
- Dual-write or Dataverse integration experience; Power Platform exposure (Power Automate, Power
BI).
- AppSource publishing experience or ISV product development background.
- Domain exposure to real estate, manufacturing, retail or professional services.
- Copilot and AI-assisted development awareness across the Dynamics 365 stack
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