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Job Description
Technical Operational Role: Maintain Cisco Data Based equipment based on SOP s and ensure immediate escalation to competent authority in order to ensure uptimes.
.Key Spoc for
System Configuration and Adminstration.
Minor Medium Incident / Problem Trouble Shooting.
Monitoring of Devices and report it if there is any issue.
Change Management
Patch Management
Knowledge management (KEDB)
Documentation and Reporting
Getting resolution from OEM for Case raise
Hands on experience of configuration and maintenance of Cisco Data Technology solutions Routing and Switching Technologies and good experience in administration maintenance of Cisco Data solution.
Cisco Routing protocol RIP, EIGRP, OSPF
Knowledge of Switching STP, VLAN, HSRP,VTP
Cisco AP Configuration such addition in controller etc.
Monitoring of devices and report if there is any issue.
Daily Checklist as per site requirement.
Attending the day to day MAC tickets.
departmentOrange Business International