Join Verdantas A Top #ENR 81 Firm,
We at Verdantas are looking for Technical Business Analyst to join our team.
Position: Technical Business Analyst
Key Responsibilities:
Your duties will include but are not limited to the following:
- Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements.
- Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals.
- Translate business requirements into functional and technical specifications.
- Documentation &Visualization
- Create and maintain detailed documentation of current and future state infrastructure, including:
- Network diagrams
- System architecture diagrams
- Data flow diagrams
- Process and workflow documentation
- Develop standard operating procedures (SOPs), runbooks, and knowledge base articles.
- Ensure documentation is version-controlled, accessible, and aligned with organizational standards.
- Project Support
- Support infrastructure and cloud-related projects by providing clear documentation and analysis.
- Assist in defining project scope, objectives, and deliverables from a technical documentation perspective.
- Participate in project meetings and provide updates on documentation progress and gaps.
- Collaboration & Communication
- Act as a liaison between technical teams and business stakeholders.
- Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs.
- Present findings and documentation to technical and non-technical audiences.
- Quality Assurance & Compliance
- Ensure documentation meets internal quality standards and compliance requirements.
- Support audits and risk assessments by providing accurate and up-to-date documentation.
- Identify opportunities for process improvement and standardization.
Core Competencies:
- Attention to detail
- Technical curiosity
- Stakeholder management
- Process orientation
- Adaptability and initiative
- Effective communication and people skills
- Strong analytical and problem-solving abilities.
Required Qualifications:
- Bachelor's degree in information technology, Computer Science, or related field.
- 5+ years of experience in a technical business analyst, systems analyst, or infrastructure documentation role.
- Strong understanding of IT infrastructure components (servers, storage, networking, cloud, virtualization).
- Proficiency with diagramming and documentation tools (e.g., Microsoft Visio, Lucid chart, Draw.io, Confluence).
- Excellent written and verbal communication skills.
- Experience with cloud platforms (Azure, AWS, GCP).
- Familiarity with ITIL, COBIT, or other IT governance frameworks, Experience working in Agile or hybrid project environments.
- Knowledge of enterprise architecture frameworks (e.g., TOGAF).
Location: Pune Office
Work Timing: Shift Schedule (US - Eastern Time Zone)