Role - Technical Business Analyst
Experience - 3+ years
Location - Only Chennai
Notice - immediate to 30 days joiners only.
Purpose:
This position is responsible for solution creation and project management to enable deliverables for invoice presentment. It is a technical assignment that is responsible for the delivery of integrated electronic invoice presentment solutions to our external customers. This includes the use of Microsoft and Unix based tools to develop and deliver internal and external solutions that support invoice presentment.
Scope:
- Customer data mapping using EDI and eCommerce standards.
- Identify and manage Customer CTQ's related to Electronic Invoice Transaction Processing.
- Directly responsible for developing and supporting solutions and EDI infrastructure.
- Directly responsible for the day to day vendor management of customer document deliveries. This includes oversight of
- supplier deliverables within agreed to SLA's.
- Provides accurate and timely reporting to management as well as participates in root cause analysis into operational
- deficiencies.
- Assists the operation by analyzing data trends and communicating process improvement opportunities.
- Assists management with the development and execution of strategic initiatives.
- Responsible for invoice presentment projects to include translating business requirements into functional specifications
- and managing requests for changes to the specifications.
- Lead reengineering of presentment processes utilizing digitization tools and drive project teams focused on critical initiatives.
- Maintains functional peer relationships and detailed working knowledge of the assigned area systems, organization, and business processes.
- Must be a technical leader and be able to handle various things like:
- Acquire and learn new libraries and integrate them into our architecture.
- Understand, evaluate, recommend, and deploy security measures to protect our infrastructure.
- Able to handle complex solutions and algorithms through the full development life cycle.
Essential Functions (Responsibilities):
- Programming using Java, (Hibernate framework), UNIX, Oracle, Access, C, PERL, HTML, .net, IBM WebSphere / WTX
- Customer data mapping using EDI and eCommerce standards.
- Identify and manage Customer CTQ's related to Electronic Invoice Transaction Processing.
- Becomes expert in internal Billing data flows.
- Translates business requirements into documented functional and technical specifications
- Creates implementation plans to deliver on-time solutions.
- Works with internal team to create standardized and custom invoice solutions.
- Build Pre and Post invoice presentment support tools to maximize invoice accuracy and optimize invoice collectability.
- Assist in developing and supporting web site and current Electronic Billing architecture
- Vendor relationship management.
- Manage Supplier SLA performance (managing metrics, LOS, etc..)
- Assist management with accumulating, analyzing, interpreting, and reporting performance data.
- Work with team to create innovative solutions to solve business problems, including repetitive and ad-hoc requests.
Qualifications:
- Proficient in JAVA, UNIX and UNIX shell scripting, Oracle
- Working knowledge of Access, C, PERL, HTML, WTX, SFTP, HTTPS, .net
- Industry knowledge of EDI ANSI X12 Standards, XML Standards and eCommerce Integrations
- BS/BA degree. (IT, Business, Finance, Marketing) or equivalent experience
- Quality / Project Experience
- Strong Xerox systems understanding
- Project Management Experience
- Proficient with Microsoft Office Suite i.e. Word, Power point, Excel, and Outlook
Desired:
- Skilled data mapper with experience with off the shelf EDI / XML translation product.
- Self motivated individual with strong problem-solving, verbal & written communication skills
- Ability to work with data available & make decisions with limited supervision
- Familiarity with back office systems – orders, billing, collections, customer Service.
- Change agent with proven project management skills
- Ability to multi-task and meet tight timelines
- Customer focused
- Functional competency in Billing/Collections/Operations
- Proven analytical/problem resolution skills.
- Ability to quickly evaluate new systems & tools to benefit Invoice Presentment efficiency and effectiveness.
- Ability to facilitate process improvement projects
- Familiarity with Lean 6 sigma, or BlackBelt or MBB certification
