Job Description
Role Description
Job Title:
Project Manager
Job Details
Business Unit: Tech & Digital
Team: Tech & Digital Solutions Group
Reports to: Delivery Lead/Manager
Location: Mumbai
Job Function: Project Management
Role Type: Individual Contributor
No of direct reportees: No
Travel Required: NA
Job Band Range: E2 – E4
JD Created/Updated date: 06-03-2024
Version No: 2.1
Job Purpose
Plan and manage NSI and large projects
Job Responsibilities
Manage projects for merchant acquiring, payment gateway, VAS
Oversee partner integration for payments, BQR, MAPS
Partner with internal teams for program management
Translate business requirements into planning
Discuss requirements with Business, IT, Operations, Vendors
Translate functional requirements into implementation plans
Organize and monitor interconnected projects
Coordinate cross-project activities
Control deadlines, budgets, activities
Apply change, risk, resource management
Assess program performance for ROI
Understand vendor solution functional, technical aspects
Coordinate application changes with Business, Ops, IT
Develop functional specifications, data requirements
Ensure clear articulation of business requirements
Coordinate with Project, Testing for quality, timely delivery
Compile project documentation for compliance
Collate project MIS, status updates
Interact with vendors during testing
Document system functionalities with PPS team
Understand business issues, information challenges, regulatory needs
Educational Qualifications
MCA/BCA/B.Tech/B.E. - Computers, Electrical, B.Sc - Computers
NIIT/APTECH certification
ITIL Foundation certified
Key Skills
Program Manager experience
Project/program management techniques understanding
Performance evaluation, change management knowledge
PPM, JIRA, MS Office, MS Project knowledge
Communication skills
Problem-solving ability
Merchant Acquiring Domain application knowledge
Basic database, application functionalities knowledge
Functional understanding of supported applications
Experience Required
3-6 years experience
MS-office experience
Banking industry experience
Major Stakeholders
Customers
Branch Banking Team
Operations
NR Product Team
Treasury
Third-party OEM vendors
