The key to success is to ensure we settle all equity trades within tight deadlines as prescribed by the SLA. In a deadline driven environment, turnaround, accuracy and escalation are of high importance as we are at risk to market movements, traders P & L, client relationship, and the bank s reputation including settlement risk. Sense of urgency and attention to detail are pivotal competencies required to perform the functions.
Responsibilities *
Good understanding of Global Capital Markets
Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently
To contribute towards consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and Team performance
Excellent Client Relationship and communication skills
Build productive teams that works effectively together to achieve or exceed set operational targets & client Service Level Agreements (SLAs).
To create improvements in business processes by contributing ideas and implementing agreed changes into the teams day-to-day operations
To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards
Act as a process SME
To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance
Liaise with LOB effectively to manage the service delivery in line with the SLA and ADHOC situations
Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc.
Reduce failing trades and increase settlement efficiency
Will be part of BAU apart from strategic and efficiency initiatives
To be flexible in their attitude and approach, and be willing to work extra hours during the week with overflow of volume and to provide cover for holidays planned and unplanned.
Requirements *
Education : Graduate/Post Graduate
Certifications If Any:
Experience Range : 5-7yrs
Foundational skills :
Excellent organizational skills are required with the ability to prioritize daily workload, work accurately and efficiently under pressure.
