Description
The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement
Key job responsibilities
- Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines
- Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members
- Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity
- Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time
- Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations
- Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams
- Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members
Basic Qualifications
- Bachelor's degree
- Experience in English-language communication skills, both written and verbal
- Experience in stakeholder management and communication management
- Experience working in a fast-paced, rapidly changing operations environment
- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions
Preferred Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - ASSPL - Karnataka - B56
Job ID: A10468648
