Roles and Responsibilities:
Data Management & Reporting
- Perform regular data uploads and maintenance for assigned programmes, eg. NASA, workwell leads
- Extract, consolidate, and validate data from approved systems to support BIO programmes (e.g. lead generation, LIG, worksite initiatives).
- Prepare and update recurring reports, dashboards, and trackers to support program monitoring and management updates.
- Ensure data accuracy, version control, and timely distribution of reports.
- Prepare management reports, presentation materials, and programme updates for internal stakeholders
Programme Administration & Operational Support
- Support administrative, budgeting, planning, and execution activities for programmes and events, ensuring cost effectiveness and adherence to allocated budgets.
- Ensure that all relevant documentation and risk assessments are in place when dealing with external vendors and customers
- Liaise with internal stakeholders to support programme implementation, data clarification, and issue resolution.
Events & Engagement Support
- Support the planning and execution of BIO events, campaigns, and engagement activities, including coordination with internal stakeholders and vendors.
- Develop and update sales aids & marketing materials as required.
- Support special projects and initiatives aligned with the Company's strategic priorities, including digitalisation, customer-centricity, lead generation, and business growth
Helpdesk Support
- Manage programme enquiries through the BIO helpdesk and inbox, including logging, tracking, responding to routine enquiries, and escalating complex issues when required.
Minimum Job Requirements:
- 1–3 years of experience in operations, reporting, business support, administration, programme coordination, or data-related roles.
- Experience in the insurance, financial services, or sales support environment is an advantage.
- Strong attention to detail with a high level of accuracy.
- Proficient in Microsoft Excel, PowerPoint, and reporting tools.
- Comfortable working with data, reports, and spreadsheets.
- Structured, organised, and able to manage multiple priorities.
- Strong follow-up discipline and sense of accountability.
- Good interpersonal and stakeholder management skills.
- Willingness to learn and thrive in a fast-paced environment.
- Knowledge of Power BI, Power Automate, or data visualisation tools would be advantageous.
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