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Systems Integration Specialist

NTT Data


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2-5 Years
21 days ago
45 Viewed
0 Applied

Job Description

Req ID:281328

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Specialist to join our team in Gurgaon, Haryna (IN-HR), India (IN).

Experience: 2 to 5 Years

Work location: Chennai/Gurgaon

Shift timings: 12 PM to 9 PM


Responsible for the functional specification, technical design, implementation, and support of Service Cloud Solutions.

.Customize and extend the Oracle Service Cloud / RightNow application utilizing custom objects, custom fields, Add-ins, and Oracle Service Cloud APIs.

.Implement, update, edit and/or change existing framework and Oracle Service Cloud Add-ins.

.Develop new and maintain existing integrations of Oracle Service Cloud with third party applications and systems.

.Develop Add-ins using OSvC BUI framework

.Prepare clear and concise reports, dashboards, and data extracts.

.Participate in project management and planning, provide guidance and leadership on Oracle Service Cloud-related project planning and activities.



Minimum 2+years of experience in oracle service cloud application.

Agent Desktop, Workspaces & Workflows, CPM, Agent Scripting, Knowledge Management, Rules, UI customization, Analytics, Custom Objects, ROQL

Integration leveraging SOAP/REST APIs in the context of Oracle Service Cloud (RightNow CX) also using Connect PHP API, File Manager, Process Designer.

Extending, customizing, and developing OSC Widgets (Chat, Knowledge, Email etc.)



NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.


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Last Updated: 27-05-2024 07:11:05 PM
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