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Systems Integration Specialist Advisor

NTT Data

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4-6 Years
a month ago
55 Viewed
2 Applied

Job Description

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Specialist Advisor to join our team in Chennai, Tamil Ndu (IN-TN), India (IN).

Role Summary

The purpose of the role is to monitor day-to-day operations, act on incidents, resolve issues within defined SLAs, monitor and report on performance, and recommend actionable improvements to ensure the application is stable and available as expected.

Dimension of Function

  • Well versed with technology stack involved to actively investigate and resolve issues
  • Collaborates actively with the Application responsible and feature team
  • Impactful communicator who can derive the required outcome during discussions
  • Continuously document and provide feedback to improve system stability
  • Report transparently with clear description of status, impediments, risks, issues, and actions

Contacts

  • Application Responsible
  • Feature Team
  • Business and other related stakeholders

Area of Responsibility

  • Expert in Service and incident management with tools like ServiceNow
  • Independently monitor and report Operation KPIs and report them via Dashboards
  • Good to have exposure in setting up operational alerts via tools
  • Experience working with Agile Ecosystem - Principles, timeboxing, roles and ceremonies
  • Lead Technical discussions with customers to find the best possible solutions.
  • Focus on reducing technical debts that will turn to a blocker in future sprints
  • Ensure the application metrics are continuously measured and continuous improvement areas are identified, and action plans defined
  • Provide detailed updates on status, impediments, risks, and issues when required
  • Provide adequate software solutions following best software development practices
  • Identify risks and provide relevant solutions to complex problems and on-time delivery
  • Work to ensure end users receive high quality, high performance, and useful solutions
  • Familiar with agile methodologies and have prior experience working with agile teams using Scrum/Kanban
  • Proficiency in Software Development best practices - Secure coding standards, Unit testing frameworks, Code coverage, Quality gates.

Knowledge / Experience

  • 6 to 9 years of experience in IT with a minimum of 4 years experience as a hands-on experience in Production Support (L1/L2), and PostgreSQL (or MySQL) backend.
  • Good knowledge on AWS ECS
  • Expert in developing applications using Microservice architecture
  • Experience in WebAPI/Rest API development integrating to frontend
  • Authentication and Authorization principles using Oauth2 or M2M
  • Experience with API Documentation - OpenAPI
  • Experience on TDD approach using Junit.
  • Experience working with Agile Ecosystem - Principles, timeboxing, roles and ceremonies

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NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

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Last Updated: 18-05-2024 11:39:05 PM
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