SuccessFactors Senior Business Analyst

Configure and maintain the SAP SuccessFactors system (Employee Central, Recruiting and Onboarding, Succession and Development, Learning, Performance and Goals, Calibration, and Compensation are currently in use)

Coordinate semiannual upgrade and maintenance activities, especially around regression testing, with the human resources and information technology departments

Manage projects and process improvement activities to facilitate continuous improvement and continued maturation of the SuccessFactors platform

Maintain awareness of SAP's roadmap for SuccessFactors and socialize it within the human resources and information technology departments

Provide production support, including researching and resolving issues escalated from the service delivery team(s)

Generates reports and queries using the SAP SuccessFactors report center tools, and assists the Data and Analytics team with the integration of SuccessFactors data into the enterprise data warehouse

Creates end-user documentation, guidelines, and training materials

May assist with other HxM systems, including Kronos Workforce Dimensions (time and attendance) and payroll systems

Required Education & Qualifications

4-7years of experience working on HR information systems with a focus on SAP SuccessFactors

Strong understanding of SAP SuccessFactors core platform capabilities and limitations

Strong problem-solving and analytical skills

Ability to work in a fast-paced, dynamic environment

Effective written and oral communication skills

Experience working closely with business stakeholders

Experience integrating SuccessFactors with 3rd-party systems (i.e. payroll) is desired