Purpose of the SSAO role:
The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.
As an SSAO, you are expected to:
- Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.
- Ensure collection of outstanding fee from parents within the specified time.
- Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
- Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
- Ensure adherence to internal processes and compliances.
Qualification:
- Must have bachelors degree.
