About Broadway
Broadway is India's modern department store, bringing together the best digital-first, emerging, and established brands across Beauty & Personal Care, Health & Wellness, Fashion & Lifestyle, Footwear & Accessories, Home, and more. As we scale our omnichannel presence, we're building a high-performing e-commerce team focused on delivering exceptional customer experiences while driving sustainable growth.
Role Overview
We are looking for a highly analytical, execution-focused, and entrepreneurial Strategy Associate to work closely with the E-commerce leadership team. This is a high-ownership generalist role for someone who enjoys solving business problems, working with data, driving cross-functional initiatives, and translating strategy into execution.
The ideal candidate is equally comfortable building dashboards, analysing business performance, coordinating with multiple teams, and leading strategic projects from ideation to implementation.
Key Responsibilities
Business Strategy & Growth
- Support the development and execution of strategic initiatives to drive revenue, profitability, and customer growth.
- Conduct market research, competitor benchmarking, and industry analysis to identify business opportunities.
- Prepare business cases, presentations, and recommendations for leadership.
- Support annual planning, budgeting, forecasting, and quarterly business reviews.
Business Analytics
- Track and analyse key business metrics across traffic, conversion, revenue, customer acquisition, retention, and profitability.
- Build reports and dashboards to monitor business performance.
- Identify trends, opportunities, and areas requiring intervention.
- Translate data into actionable insights for decision-making.
Cross-functional Program Management
- Coordinate with Category, Marketing, Operations, Supply Chain, Technology, Finance, Customer Experience, and Retail teams to drive strategic initiatives.
- Monitor project timelines, dependencies, risks, and deliverables.
- Ensure timely execution of business priorities.
Commercial & Marketplace Operations
- Support assortment planning, promotional calendars, pricing reviews, and campaign performance analysis.
- Analyse category performance and recommend actions to improve growth.
- Assist in evaluating marketplace performance and expansion opportunities.
Process Improvement
- Identify operational inefficiencies and recommend scalable solutions.
- Drive automation, standardisation, and continuous improvement initiatives.
- Document SOPs, workflows, and best practices across the e-commerce function.
Leadership Support
- Prepare business reviews, leadership dashboards, and executive presentations.
- Track action items from leadership meetings and ensure timely closure.
- Support special projects and new business initiatives as required.
Skills & Competencies
- Strong analytical and structured problem-solving skills.
- Excellent business acumen and commercial understanding.
- High proficiency in Microsoft Excel and Google Sheets.
- Strong presentation skills using PowerPoint or Google Slides.
- Ability to interpret data and communicate insights effectively.
- Strong project management and stakeholder management skills.
- Excellent communication and interpersonal abilities.
- Self-starter with a high sense of ownership and attention to detail.
- Comfortable working in a fast-paced, high-growth environment.
Preferred Experience
- 2–5 years of experience in Strategy, Business Operations, Consulting, E-commerce, Analytics, Category Management, or Founder's Office roles.
- Experience in D2C, marketplace businesses, retail, or consumer brands is preferred.
- Familiarity with tools such as Google Analytics, Looker Studio, Power BI, Tableau, SQL, or similar analytics platforms is an advantage.
Educational Qualification
- Bachelor's degree in Engineering, Business, Economics, Commerce, or a related field.
- MBA or Postgraduate qualification from a reputed institute is a must.
