Sr Solution Architect - Global Solutions Engineering

Tata Communications Limited

Bengaluru, India

8-12 Years

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Posted 4 days ago
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Job Description

Broad outline of the Role
The role is responsible for providing end-to-end solutioning support by understanding customer requirements and translating them into effective technical and most viable solutions. The position requires the ability to independently handle complex solution designs, support strategic sales initiatives, and contribute to service and product enhancements. The role involves creating prototype models, leading critical solution engagements, and working closely with cross-functional teams to ensure high-quality delivery outcomes. The role demands in-depth knowledge of relevant technologies, tools, processes, and industry standards, along with flexibility in adapting or improving existing methods to meet evolving customer and business needs around UCC product services like SIP trunking, Webex Calling, MS Teams DR/OC and other services.

Minimum Qualifications & Experience
Bachelor s degree in engineeringor equivalent 8-12 Years relevant experience

Other Knowledge & Skills
Ability to understand business goals and map to technical requirements.
Exposure towards working in the RFP cases.
Knowledge of creating HLD and LLD
Good understanding of use cases and able to create solutions relating to the use cases.
Proficient with MS Office tools Word, Excel, Access, Power point, Visio
Understanding of technology and services related to the domain.

Key Responsibilities

Provide solutioning and technical presales support to sales teams across assigned regions or functions
Support bid and proposal teams by preparing responses to the technical components of RFPs/RFQs
Understand pricing mechanisms and assist sales teams with building technical and commercial inputs
Prepare technical sales artifacts including solution proposals, quotations, timelines, and collateral
Work closely with Product, Engineering, Operations, and other cross-functional teams to design and enhance service offerings
Create and maintain use cases, Bill of Quantities (BoQ), and solution documentation
Conduct Proof of Concepts (PoC) and product demonstrations based on customer requirements
Lead or participate in critical customer engagements requiring advanced solution design expertise
Conduct periodic sessions with technology partners to understand new product features, enhancements, and roadmap alignment

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About Company

Tata Communications LimitedJob Source: jobs.tatacommunications.com

Tata Communications is a digital ecosystem enabler that powers today&#8217;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217;s internet routes and connects businesses to 60% of the world&#8217;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216;Secure Connected Digital Experience&#8217; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 147858461

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