Sr Program Associate, IN Pay CX

Amazon Music

India

1-3 Years

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Posted 23 hours ago
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Job Description

Description

Amazon is a fast paced, dynamic company with a focus on being the most customer-centric company in the world. Amazon offers services to retailers in India to sell on and grow multi-channel commerce. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience.

Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, net-banking, digital cash, cash on delivery and electronic gift certificates. Amazon Payments owns and maintains the software platform which processes 20+ payment methods worldwide. Transactions are processed on behalf of thousands of merchants, including Amazon.in.

The ideal candidate is a
- Motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision
- He or she must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings as well as the behavior of Amazon's internal systems.
- He or she will be analytical and data driven in decision making, with a demonstrated ability to drive issues to completion.
- The candidate must have superior verbal and written communication skills and be comfortable presenting issues to management.
-basic SQL (Advance SQL preferred)

Basic Qualifications

- 1+ years of sales experience
- Bachelor's degree

Preferred Qualifications

- Experience with program management spanning planning, execution and project delivery
- Experience demonstrating strong analytical abilities and confidence in the use of data

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