Sr. Principal Engineering Program Manager

Providence India

India

15-17 Years

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Posted 21 hours ago
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Job Description

We are seeking a seasoned and visionary ServiceNow Presales Architect with 15+ years of experience to lead technical solution design and sales pursuits. You will act as the trusted advisor to C-level executives, bridging the gap between complex business challenges and transformative ServiceNow solutions to drive revenue growth.

Key Responsibilities

Solution Architecture: Lead the design and scoping of enterprise-wide ServiceNow solutions (ITSM, CSM, HRSD, SPM, App Engine, and GenAI).
Deal Strategy: Collaborate with Sales and Account teams to develop tailored go-to-market strategies, win themes, and competitive differentiators.
Executive Presentations: Deliver compelling product demonstrations, architectural presentations, and capability pitches to C-level clients.
Proposal Ownership: Take end-to-end ownership of Requests for Proposals (RFPs) and Requests for Information (RFIs), ensuring technical accuracy and commercial viability.
R&D & Innovation: Spearhead proof-of-concepts (PoCs) and evangelize emerging ServiceNow capabilities (e.g., Now Assist/Generative AI, Industry Solutions) to prospective clients.

Qualifications

Experience: 15+ years in the IT industry, with a minimum of 8-10 years dedicated strictly to the ServiceNow platform.
Presales Mastery: Proven track record in a presales, solution consulting, or advisory role within a top-tier systems integrator or ServiceNow Elite/Global Partner.
Technical Depth: Deep understanding of ServiceNow architecture, integrations (REST, SOAP, IntegrationHub), and CSDM (Common Service Data Model).
Certifications:
- ServiceNow Certified Master Architect (CMA) or Certified Implementation Specialist (CIS) across multiple modules.
- ITIL v4 Foundation certification (highly preferred).
Communication: Exceptional storytelling, negotiation, and executive presence with the ability to translate deep technical concepts into business value.

More Info

Job Type:

Permanent Job

Industry:

Hospitals /Healthcare /Diagnostics

Function:

Employment Type:

Full time

About Company

Providence IndiaJob Source: careers.providence.in

Providence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world', Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Job ID: 148578249

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