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Spanish Language Expert- Collections

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  • 4 weeks ago
  • Be among the first 50 applicants
Exp: 1-4 Years
10 - 12 LPA

Call Center

Job Description

Description

We are seeking a Spanish Language Expert- Collections with 1 year of experience to join our team. The ideal candidate should have a strong background in collections and fluent in Spanish. This position requires excellent communication skills, customer service skills, and the ability to work well in a team environment.

Responsibilities

  • Contacting customers to collect outstanding debts
  • Negotiating payment plans and settlement agreements
  • Maintaining accurate records of all communications and transactions with customers
  • Providing exceptional customer service and resolving customer issues
  • Assisting with the preparation of reports and analysis of collection activities
  • Working closely with other departments to ensure the smooth functioning of the collections process

Skills and Qualifications

  • Bachelor's degree in Business Administration or related field
  • Min 1 year of experience in collections
  • Fluent in Spanish and English
  • Excellent communication skills
  • Strong negotiation skills
  • Ability to work well in a team environment
  • Strong organizational skills and attention to detail

Date Posted: 10/10/2024

Job ID: 95789725

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