SOLUTIONS ARCHITECT - CRM

We are seeking an experienced Dynamics 365 Commerce Solution Architect to lead the design and delivery of end-to-end backend architecture for Dynamics 365 Commerce implementations. The ideal candidate will own the technical vision across Commerce Runtime, Retail Server, Commerce Scale Units, and channel integrations, translating retail business strategy into scalable, high-performance architecture aligned with Microsoft best practices.

Key Responsibilities
Own the end-to-end backend solution architecture for D365 Commerce and FinOps implementations from discovery through go-live and post-production support
Lead requirement-gathering workshops with retail/business stakeholders and translate requirements into scalable technical architecture
Define integration architecture between D365 Commerce, Finance & Operations (X++), Retail Server APIs, and external systems payment gateways, loyalty platforms, PIM, e-commerce storefronts, shipping/fulfillment providers
Design loyalty and rewards architecture native D365 loyalty configuration vs. third-party loyalty platform integration, point/tier sync strategy, and redemption performance at scale
Establish coding standards, ALM/DevOps governance, and branching/deployment strategy across Dev/Test/UAT/Production using Azure DevOps and LCS
Define data architecture for pricing, discounts, promotions, tax, and inventory across channels, ensuring consistency between HQ and real-time channel operations
Guide and mentor Commerce backend developers on CRT/X++ design patterns, code reviews, and performance tuning
Create and maintain Solution Architecture Documents (SAD), Technical Design Documents (TDD), and integration blueprints specific to Commerce
14+ years of experience in Dynamics 365 Commerce/Retail (AX Retail or D365 Commerce) implementations, with at least 3+ years in an architect role
Deep, hands-on expertise in X++ and the Dynamics 365 Finance & Operations development framework
Proficient in Azure integrations

Good to Have Skills
D365 Certifications