Candidate with Telecom domain process background having work experience with B2C or B2B Telecom operators.
Solution architect with a proven track record in BSS systems such as CRM, Order Management, Inventory, Mediation, Provisioning & Activation and Billing (End-to-end Lead to Cash management)
Should have handled or part of end-end-end transformation project of BSCS platform (either COTS or in-house).
A good Business telecom billing process understanding starting from Lead to Cash and understanding of integration of BSCS and Network OSS platforms.
Good understanding of Infrastructure, Security and application landscape such as SaaS, IaaS, Paas, SAO, APIs, Opendata and microservices.
Design and develop architecture solutions to perform at scale. Con
Business Analyst: Experience in telecom domain process Consulting and problem definition.
Experience in collecting requirements, capturing solution design, configuration, creation of User acceptance scenarios, implementation, project documentation, production support and handover.
Project Management & drive effort optimization: Exhibit partner management skills and must handle partner team for BSS projects. Will be responsible for managing complete End-to-End Project lifecycle and manage partner resources, ensure the timelines and deliveries are aligned with optimized solution & effort. Also ensure frequent workshops are conducted with relevant teams (business users, partners, other stakeholders) to align overall tasks and objectives. Should be able to play a critical role in handling business escalations & delivery prioritizations.
E2E tasks & Partner alignment: Must work closely with IT partners for the End-to-End Requirements Management, Solution Design, Solution delivery with clear insight of Configurations & Testing.
MUST have minimum 7 years in a manager role
MUST have experience in managing business requirements interacting with business teams and translating them into solutions.
Span of control:
Geographic National
NA
Key Customer
Customer Service Operations, Network
Necessary
Preferred
Skills
Architect/Delivery lead in Telecommunications and leading large size projects.
Extensive knowledge and experience in multiple BSS portfolio products Oracle, ServiceNow, Ericsson, Open-Source, or any cloud native package solution.
Sound understanding of Telco BSS & OSS solutions.
Latest Telco trend and where industry is moving. Understanding of Telecom Industry frameworks (TMForum ODA, eTOM and TAM)
Must write documents & trouble shooting guides and providing technical training for internal user teams.
Must design solutions with standard APIs, file transfer etc. interfaces.
Previous work experience with application and software development is a value add.
TOGAF Certification/ TM Forum frameworks like eTOM.
Qualification
B.E./B.Tech and(or) MBA from any reputed College
Overall Work Experience
7 to 10 years
Behavioural Attributes
Looking for committed individuals who can go extra mile to delight internal & external Customer. Must showcase org values.Good oral and written communication skills in English.
Tata Tele Business Services Limited, formally known as Tata Tele Services Limited, is an Indian broadband, telecommunications and cloud service provider based in Mumbai. It is a subsidiary of the Tata Group, an Indian conglomerate.
