About this opportunity:
Responsible for analyzing, designing, developing, and maintaining end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the Core 3 team to translate the customer needs and technology opportunities into detailed technical offerings, solutions, and proposals.
Solution Architect supports the Consultants during requirement analysis and high-level design phases. Solution Architect could also take responsibilities within Customer Support sales and service delivery
Responsibility and Tasks
General
Drives end-to-end technical solutions
Scopes, defines, and designs customer solutions
Transfers Knowledges and drives re-use
Deliver results & meet customer expectations
Handle Customers and internal Stakeholders from Technical perspective
Works with diverse team
Operational
Handles customer requirements and delivers solutions
Analyze and troubleshoot to Handle and provide support in Project or production cases as and when needed
Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Project Activities for Critical/ Priority cases
Make constant efforts to be updated on relevant technical skills all the time
Participate in Project activities and deliver results
Provide Project handover to relevant stakeholders like customer operations team or Managed services team or customer support team.
Organize and deliver the Knowledge sharing sessions with stakeholders
Prepare the relevant technical document i.e., HLD (High Level Design), LLD (Low Level Design), Network Impact Reports, Method of Procedure etc. with respect to customer activities in Project or production systems
Organize and deliver the Knowledge sharing sessions with stakeholders
Review and prepare the relevant technical document i.e., RCA (Root Cause Analysis) for all executed activities, whenever needed
Customer Specific
Good Working Relationship with Customer and Working groups
Take part in Customer Project & Review Meetings as and when required
Understand and get updated on solution deployed in customer network
Make customer aware on product and its lifecycle
Interface with customer for planned activities in network as needed
Business Related
Provide technical support to ICT-PD as and when needed
Participate and contribute during pre-sales engagement activities, if needed
Understanding of the contractual obligation for Project Delivery
Ensure that Project Goals are met both in terms of timelines and financials
Identify the add on sales opportunities
Position Qualifications
Behavioral Competences:
Creating & Innovating
Entrepreneurial & Commercial thinking
Persuading & Influencing
Applying Expertise & technology
Analyzing & Delivering Results & Meeting Customer expectations
Soft Skills:
Presentation & Communication skills
Teamwork & collaboration skills
Market insight & Financial Understanding
Consultative Selling Skills
Negotiation & Leadership Skills
Experience:
Education: BE/B Tech or equivalent
Min years of experience: 10+ Years
An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units
Should able do tracing and complex logs analysis for Packet Core Nodes (4G & 5G)
Experience on working in 5G/4G Packet Core is must
Following applications/functions are part of 4G/5G Packet Core
Packet Core Control Nodes - MME/AMF/SMF/PCC
Packet Gateway Nodes EPG/SGw/PGw/PCG, Policy Control Nodes - SAPC/CCPC
Handling/Exposure to any of the following Cloud Core applications/environment is desired
CCSM/CCDM/CCRC (Sub. Management, Data Management, Resource Function)
OpenStack (CEE - Cloud Execution Environment), Kubernetes (CCD - Cloud Container Distribution)
IP (Internet Protocol) Routing, IMS
Strong technical acumen should be exhibited when dealing with complex customer issues.
Experience with Ericsson will be preferred
Good knowledge of 3GPP in 5G Packet Core
Why join Ericsson
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
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Primary country and city: India (IN) || Gurgaon
Job details: Solution Architect
