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Solution Analyst - AR and Credit Management (FSCM)



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2-7 Years
2 months ago
27 Viewed
2 Applied

Job Description

Grade IResponsible for supporting business activities including collation, analysis and development of performance reporting with relevant business context through various reporting methods and using basic technical capabilities, recommend solutions to help the organization achieve its initiatives.
Key Accountabilities
  • Support the governance of template solutions and bring design changes through the relevant design authority or forum.
  • For approved demand, understand business requirements and complex business processes and scenarios and translate / break these down into a simplified set of requirements for which solutions can be investigated.
  • Propose design for global standard solutions to meet business needs.
  • Explain concepts and solutions to technical and non-technical stakeholders.
  • Prepare or provide input to functional specifications for solution design.
  • Support the preparation, structure, and delivery of presentation materials for template familiarisation, template fit-gap, solution design, user training and team knowledge sharing.
  • Support template fit gap and user training sessions
  • Support peer review process for design changes, providing input and feedback.
  • Identify, analyse, and delineate problems.
  • Investigate and resolve solution incidents and conduct root cause analysis.
  • Identify designs that need cross functional input.
  • Advise others on integration considerations for interfaces coming from external systems.
  • For new designs or changes to design, provide testing scenarios to ensure the solution is robust.
  • Understand, adopt, and embrace agile principles and agile ways of working.
  • Where agreed, act as Solution Integration Lead for specific projects, providing support to the project teams and their interaction and solution needs with the rest of the solutions team.

Essential criteria:
  • Suitably qualified professional with degree or similar education background.
  • Strong presentation and communication skills, including the ability to articulate complex processes and influence a wide range of stakeholders.
  • Passion and experience in capturing business requirements and improving processes and systems.
  • General understanding of systems deployment activities.
  • Ability to work and collaborate within a virtual global team environment.
  • Ability to prioritise effectively for yourself and the team.
  • 2+ years of experience of system design
  • Ability to learn and be the authority on template solutions.
  • Ability to formulate and solve problems.
  • Ability to build strong relationships with business stakeholders, technical teams and delivery teams.

Desirable Criteria

  • 7+ years of relevant work experience with systems and process design.
    Experience working in a multi-national organisation.

Essential Product Experience & Expertise:

  • Subject Matter expert on multiple of the following SAP areas: Accounts Receivable, Credit Management, FSCM.
  • Knowledge of Sales & Distribution and integration with Finance is a plus.
  • Knowledge of Cash and Banking (IHC, BCM) is a plus.
  • Significant experience of system and process design and system deployment in the FSCM, AR or C&B areas
  • Deep knowledge and significant experience with SAP FICO functionality and a solid understanding of user transactional processes in an SAP environment.

  • Agility core practices
  • Analytical Thinking
  • Collaboration
  • Commercial acumen (Inactive)
  • Communication
  • Creativity and Innovation
  • Data Analysis
  • Decision Making
  • Digital fluency
  • Integration
  • Managing strategic partnerships
  • Research and insights
  • Risk Management
  • Stakeholder Engagement
  • Stakeholder Management
  • Sustainability awareness and action

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Last Updated: 20-04-2024 02:54:13 AM
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