Summary

• Focused management of security operations and or technology governance and external/internal interfaces in accordance with service operations and management processes.
  
  

About The Role

Major accountabilities:

• Improves the operational stability, deployment and lifecycle of the solutions falling under security operations service line portfolio.
• Advocates and enforces applicable Novartis standards, policies, procedures, and best practices in the implementation and/or maintenance of applications.
  
  

Key performance indicators:

• Stable, compliant, secure, and cost-effective operations measured by Availability, Performance, Capacity, Security Metrics -Responsiveness and Recovery Speed of critical incidents/issues in business -Learning Agility, ability to evaluate and launch new services and capabilities -Productivity gains and defect reduction through continuous improvement -Automation led Security Operations Services -Integration of Applications and Infrastructure into Centralized Security Platforms
  
  

Minimum Requirements:

Work Experience

• Proven Ability to Develop trust-based relationships with key regional.
• People Leadership.
• People Leadership.
• Operations Management and Execution.
• Operations Management and Execution.
• Ambiguity.
• Accountability.
• Relationship Management.
• Relationship Management.
• Relationship Management.
• Collaborating across boundaries.
• Collaborating across boundaries.
• Financial Management.
• Financial Management.
• Strategy Development.
• Strategy Development.
• Strategy Development.
• Experience working cross-functionally and trans-nationally.
• Process management.
• Process management.
• Strong cross functional leadership.
• Strong cross functional leadership.
• Supporting Quality activities / issues.
• Supporting Quality activities / issues.
• Interactions with senior management.
• Interactions with senior management.
• Accountability.
• Accountability.
• Risk.
• Risk.
• Project Management.
• Project Management.
• stakeholders.
  
  

Skills:

• IT Governance.
• IT Escalation Management.
• Quality Management & Standards.
• Knowledge of relevant policies.
• Strategic thinking and planning.
• Risk Management.
• Root Cause Analysis and Problem-Solving.
• Audit Planning.
• Vendor Management.
• IT Solution Architecture.
• IT Service Level Management.
• Talent & Leadership Development.
• IT Incident & Problem Management.
• Standard setting and KPI Management.
  
  

Languages :

• English.
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together https://www.novartis.com/about/strategy/people-and-culture

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