Overview
We are seeking an experienced Siebel Developer with strong hands-on expertise in Siebel CRM to design, develop, and support enterprise-level CRM solutions. The ideal candidate will work closely with business and technical teams to deliver high-quality, scalable Siebel implementations.
Required Skills & Experience
- 8+ years of hands-on development experience with Siebel CRM, preferably within the Consumer Goods domain
- Strong experience in Siebel Configuration using Siebel Tools (applets, views, business components, business objects, screens, and links)
- Proficiency in Siebel Integration Objects, Virtual Business Components (VBCs), and External Business Components (EBCs)
- In-depth knowledge of SRF, LOVs, Siebel Security and Access Control, and State Models
- Solid understanding of SQL
- Experience working in Agile/Scrum development environments
- Strong analytical skills with the ability to interpret complex business requirements and troubleshoot issues effectively
Key Responsibilities
- Design, develop, and enhance Siebel CRM solutions in alignment with business requirements
- Perform end-to-end Siebel configuration, including applets, views, screens, business components, business objects, and links
- Develop and optimize Siebel Workflows, Business Services, and Server Scripts (eScript and Browser Script)
- Manage Siebel Tools, Open UI customizations, and user interface enhancements
- Troubleshoot and resolve production issues, performance bottlenecks, and data-related defects
- Collaborate with cross-functional teams to gather requirements, propose technical solutions, and deliver design documents
- Conduct unit testing, provide SIT/UAT support, and assist with deployment activities
- Support Siebel upgrades, patching, repository merges, and environment migrations
- Ensure adherence to coding standards, documentation requirements, compliance guidelines, and CRM best practices
- Follow ITIL processes for incident, change, and problem management
