Experience: Minimum 8+ years of broad Information Technology experience in: Working with Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support, and Infrastructure ServiceNow CIS IT Service Management Certified and ServiceNow Admin certified.
Understands and has experience with the ServiceNow ITIL framework. Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, and CMDB Experience in cloud environments such as AWS/Azure.
Certification in AWS and Azure is preferred. Experience with integration to third-party tools via REST API, and OOB ServiceNow Connectors.
Design, develop, and deploy technical ServiceNow components such as business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, and reports.
