10-12 years
a month ago 4 Applied
Job Description

As a ServiceNow Architect at our esteemed organization, you will play a pivotal role in leading negotiations, defining project goals, and crafting strategies to achieve them. Your expertise will be instrumental in influencing users, peers, and stakeholders at various levels. Additionally, you will conduct workshops, anticipate potential issues, and develop risk management plans to ensure successful solution implementation.


  • Lead negotiations with engagement partners and team members to define project goals and strategies.
  • Travel to customer sites as requested to oversee project implementation and address client concerns.
  • Demonstrate the functions, features, and capabilities of Tool solution in workshops and gather client-specific requirements.
  • Anticipate potential problems associated with the solution being developed and develop risk management plans.
  • Develop functional specifications for new requirements and ensure their successful implementation.
  • Validate that requirements are implemented to meet client expectations and project objectives.

  • Proven experience in leading negotiations and defining project strategies.
  • Ability to influence stakeholders at various organizational levels.
  • Excellent communication and presentation skills.
  • Willingness to travel to customer sites as required.
  • Strong problem-solving and risk management skills.
  • Proficiency in developing functional specifications.
  • Bachelor's degree in Computer Science or related field.



ServiceNow Architecture"
"Negotiation Skills"
"Project Management"
"Stakeholder Management"
"Workshop Facilitation"
"Risk Management"
"Functional Specifications"
"Communication Skills"
"Client Engagement"


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