ServiceNow ITOM Developer
Experience: 5+ Years
Location: Delhi /Nodia
Interview Mode: Walk IN
Key Responsibilities
- Develop and support ServiceNow ITOM solutions including CMDB, CSDM, Discovery, Service Mapping, and Event Management.
- Configure integrations using REST APIs, SOAP, and other integration technologies.
- Perform scripting using JavaScript, PowerShell, Unix Shell, and Windows scripting.
- Support infrastructure discovery, monitoring, and CMDB data management.
- Participate in testing, deployments, Agile ceremonies, and SDLC activities.
Required Skills
- Strong experience in ServiceNow ITOM modules (CMDB, Discovery, Service Mapping, Event Management).
- Knowledge of Cloud Fundamentals, Windows/Unix administration, and infrastructure environments (Server, Network, Storage).
- Experience with monitoring tools and ServiceNow reporting.
- Good understanding of SDLC, Agile/Scrum, ITIL concepts, and testing methodologies.
- Hands-on experience with integrations and automation scripting.
- ServiceNow Certified System Administrator (CSA) certification is mandatory.
Preferred Skills
- ITIL V3/V4 Foundation Certification.
- ServiceNow certifications in Discovery, Event Management, or Service Mapping.
Soft Skills
- Strong communication and stakeholder management skills.
- Excellent teamwork and collaboration abilities.
- Active participation in planning, reviews, and retrospective meetings