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Service Executive

Team Management Services


    Job Description

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4-6 Years
2 months ago
73 Viewed
2 Applied

Job Description

Greetings from Team Management Services (TMS), an end-to-end HR consulting services firm!

We found your resume suitable for the position ofService Executive currently open with one of our clients in India.

Company Profile

Our Client journey started as a service provider in the west region in 2009. Their success in earning customers trust and satisfaction led to the beginning of equipment supply business. Over time, with customers growing confidence in abilities, they were able to expand the business, PAN India level. Today our client has 500+ customers and 5000+ installations as they are one of the preferred service providers and suppliers for Scientific Equipment. They have become an integral part of India's Bioresearch community with a diverse portfolio of innovative products and solutions that match the needs of our customers.

Position Title: Service Executive

Location: Mumbai/Ahmedabad/Pune

Qualifications: Diploma in Electronic & Instrumentation, B.E/B.Tech with One year of Experience in related Field

Experience Required: 4+ years


Attending complaint like Breakdowns, Demo, IQOQPQ calibration, validation of Laboratory Instruments like Glassware washer, washer, Incubator, Biosafety cabinets, Freezer, Deep freezer, Furnace etc.

To do the installation as per schedule.

To ensure correctness of the instruments.

To abide with annual maintenance contract.

To collect, analyse customer feedback and identify, initiate appropriate actions.

Receive the Customer Complaint by phone call, visits, emails etc


Monitoring equipment and machinery performance and developing preventive maintains measures.

Conducting quality assurance and safety checks on all equipment.

Delivering demonstration to ensure that customers are educated on safe and effective equipment use.

Driving Execution

Attention to detail

Problem solving skills and learning attitude

Good communication.

Relationship building

Team player & Process oriented

If you have any questions or concerns, please do not hesitate to contact us. Also, please feel free to forward this email to your friends and colleagues if you feel they might be interested in this position.

Thank you and hope to talk to you soon in more detail

Team Management Services (TMS) Introduction:

TMS provides end-to-end recruitment solutions to its esteemed clients belonging to various Industries and domains on a PAN-India Level.

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