Service Delivery Officer-BRANCH BANKING-Branch Banking

0-2 years
6 days ago 2 Applied
Job Description


.Handling personalized service requests of customers.

.Generation of timely business MIS.

.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

.Coordination with CPC/RPC/Investment desks for account opening of customers.

.Managing complaints of customers and ensuring their resolution within TAT.


.Developing and maintaining banking relationships with a select group of high net worth customers

.Excellent communication skills with customer service orientation

.Courteous and polite.

.Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

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