Presales and Server AdministratorWe are looking for an experienced Servers and Systems Support Engineer with strong Presales expertise to manage, maintain, and support the company's server infrastructure and assist in technical solution design for client requirements.
Key Responsibilities
Presales & Solution Design
- Collaborate with the sales team to understand client requirements and translate them into technical solutions.
- Design and propose server, storage, and virtualization architectures tailored to customer needs.
- Prepare technical presentations, proposals, and Bill of Materials (BOMs) for enterprise solutions.
- Conduct product demonstrations and proof-of-concept (POC) deployments for prospective clients.
- Liaise with OEMs and vendors to evaluate products, obtain quotations, and optimize solution design.
- Provide technical input during RFP/RFQ responses and tender submissions.
- Support the transition from Presales to Project Execution, ensuring technical accuracy and feasibility.
- Stay updated with the latest server, storage, and cloud technologies to offer innovative solutions.
Server & System Administration- Install, configure, and maintain Windows/Linux servers in both physical and virtual environments.
- Manage Active Directory, DNS, DHCP, Group Policies, and enterprise authentication services.
- Support and maintain virtualization platforms such as VMware, Hyper-V, or equivalent.
- Perform server patching, firmware upgrades, and system hardening to meet compliance standards.
- Monitor system performance, troubleshoot issues, and ensure timely resolution of incidents.
- Administer backup, replication, and disaster recovery solutions.
- Support enterprise applications including Exchange, SharePoint, and Microsoft 365.
- Ensure adherence to security standards and compliance frameworks such as ISO 27001, SOC 2, and GDPR.
- Document system configurations, procedures, and troubleshooting guides.
