Key Responsibilities
- Handle international travel requests for air, hotel, transfers, and other related services.
- Design and present tailor-made itineraries for leisure, corporate, and MICE clients.
- Manage group travel arrangements, including conferences, incentives, and events.
- Ensure timely confirmations, documentation, and pre-departure communication.
- Maintain client profiles, travel preferences, and budgets for repeat business.
- Provide advice on travel documents, visa processes, insurance, and health regulations.
- Handle amendments, cancellations, and refunds as per company and supplier policies.
- Ensure high accuracy in calculations, costing, and invoicing.
- Deliver excellent customer service and manage post-trip feedback.
About Company: Travel Zillas (Travel ZL India Pvt. Ltd.) is a Delhi-based travel brand specializing in customizable, memory-driven travel experiences with a strong focus on MICE events, corporate travel solutions, and B2B DMC partnerships for international destinations. We work exclusively on overseas travel, delivering exceptional corporate off-sites, conferences, incentive trips, and large-scale events through our network of trusted local DMCs. Our services stand out with personalized group management, handled by dedicated on-ground experts, along with 24/7 operational support, seamless coordination, and a proven track record in executing flawless international events. Operating with a compact yet highly specialized team, Travel Zillas positions itself as a smooth, customer-first travel facilitator for businesses seeking quality, reliability, and creativity in global corporate travel.
