About Tumodo
Tumodo Travel Technology is a SaaS-based platform revolutionizing corporate travel through automation, simplicity, and smart tools. Tumodo is reshaping the corporate travel landscape with intuitive solutions and a customer-first approach.
Why This Role Matters
As a key member of our team, you will be responsible for managing end-to-end MICE and groups travel from initial inquiry through final execution. The role combines group flight/rail handling, hotel and ground services arrangements, and full-scale event coordination, ensuring seamless delivery, cost control, and high client satisfaction.
What You'll Own
Client Engagement & Consultation:
- Act as the primary point of contact for corporate clients seeking MICE services.
- Understand client requirements for meetings, incentives, conferences, and events, and provide tailored solutions.
- Provide expert advice on destinations, venues, travel logistics, and itineraries.
- Prepare customized quotations, proposals, and itineraries
- Build and maintain long-term client relationships
Itinerary Planning & Execution:
- Design and coordinate detailed MICE itineraries, including flights, accommodation, transfers, and event schedules etc
- Ensure smooth execution of groups, corporate events, conferences, and incentive travel programs.
- Coordinate with vendors including DMCs, hotels, transport providers, event organizers to ensure quality service delivery.
Vendor & Supplier Management:
- Negotiate rates and contracts with suppliers, including DMCs, hotels, airlines, transport providers, and event venues.
- Build and maintain strong relationships with key vendors to secure preferred pricing and availability.
- Monitor vendor performance to ensure service standards are met.
Budget Management:
- Prepare cost estimates, manage budgets, and provide accurate quotations to clients.
- Monitor expenses and ensure adherence to client budget constraints.
- Provide post-event cost reconciliation and reporting.
Operational Coordination:
- Coordinate all travel and event logistics, including visas, insurance, and special requirements.
- Liaise with internal teams to ensure seamless communication and coordination across all departments.
- Handle last-minute changes or emergencies efficiently and professionally.
Reporting & Documentation:
- Maintain accurate records of bookings, client interactions, and vendor contracts.
- Prepare post-event reports, feedback analysis, and performance metrics.
- Ensure compliance with company policies, legal regulations, and industry best practices
What You Bring
- Bachelor's degree in hospitality, Tourism, or Business Administration (preferred).
- Minimum 35 years of experience in MICE operations and corporate travel management.
- Strong knowledge of both domestic and international travel destinations and vendors
- GDS experience is an advantage
- Excellent communication, client handling, and negotiation skills.
- Highly organized with an ability to manage multiple projects and tight deadlines.
- Strong ownership and responsibility
- Excellent written and spoken English
- Proficiency in Excel and PowerPoint
Benefits
- Competitive vacation and flexible working arrangements
- Comprehensive and inclusive health benefits
- A variety of professional development and mentorship opportunities
- Offices with stocked kitchens when you need to fuel innovation and collaboration
Why Join Us
At Tumodo, we're committed to creating a collaborative, inclusive workplace where diversity drives innovation and success. We celebrate individuality and welcome people from all backgrounds regardless of age, gender, race, religion, disability, or sexual orientation. As an equal opportunity employer, we ensure a fair and supportive environment where every voice is valued, and every perspective contributes to our shared mission. Join us in transforming business travel through unity, understanding, and the power of diversity.
