Senior Technical Writer

5-7 years
a month ago 1 Applied
Job Description

Sr. Technical Writer

Work Experience: 5 years (Technical Writing)

Domain & Industry - IT & Banking (Only)

Job Location: Pune, Maharashtra (Hybrid)

Notice Period: Immediate Joiner

Must-Have Skills: DITA, Oxygen-XML,

Additional Skills: Confluence, Captivate, SDLC, API Documentation, Word.

Objectives of this role

Develop comprehensive documentation that meets organizational standards.

Resolve complex information into simple, polished, engaging content.

Write user-friendly content that meets the needs of the target audience, turning insights into language for user success.

Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications.

Experience in using XML tools like Oxygen XML.

Evaluate current content and develop innovative methods for improvement.

Responsibilities

Research, outline, write, and edit content, working closely with various departments to understand project requirements.

Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.

Work with development and support leads to identify documentation repositories, revise and edit, and determine the best solutions for data compilation and centralized storage.

Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.

Develop content in alternative media forms for maximum usability, with a consistent voice across all documentation.

Required skills:

Five years of experience as an effective technical writer.

Proven ability to quickly learn and understand complex subject matter

Required XML tools like oXygen XML.

Experience in writing documentation and procedure manuals for various audiences.

Superb written communication skills, with a keen eye for detail.

Experience in working with engineers to improve user experience (e.g.: design, UI), refine content, and create visuals and diagrams for technical support content.

Ability to handle multiple projects simultaneously.

Preferred skills and qualifications

Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field.

Firm understanding of SDLC (systems development lifecycle).

Previous experience in software development.

Experience in using XML tools like oXygen XML to create documentation.

If you are interested in this position, please send your resume to [Confidential Information]

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